Indore (Madhya Pradesh): No less than 69 complaints registered on CM Helpline associated to the ladies and baby improvement division are awaiting redressal for the previous 50 days, when the time interval given to resolve such complaints is 15 days.
Because of this delay, the directorate of girls and baby improvement division has issued a discover ordering the officers to resolve the complaints on the earliest.
The letter from directorate, issued by Rajpal Kaur, extra director girls and baby improvement division states – “The CM complaints are characterised below sure ranges relying on how extreme the case is. It has been a matter of concern that round 69 instances of Stage-01 in Indore haven’t been cleared but and the division must cater to them quickly.”
The letter additional provides that “A most time restrict of 15 days has been mounted at Stage-01, however on account of lack of correct motion or response, complaints have been left unattended for greater than 50 days.”
Kaur has written to the officers that complaints should be significantly investigated and proper mapping must be submitted, in order that the complaints can attain for redressal on the proper degree.
“The complaints are acquired by the centre and later forwarded to the involved division. Each grievance is to be categorized as per their division in order that appropriate mapping will be executed. There are a number of instances that come throughout us every day and we have now arrange a committee to work for resolving the matter.
We will quickly provide you with options to each drawback,”Ramniwas Bhudheliya, joint director, girls and baby improvement division.
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